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Each
partnership project -being consultancy, training or project support- is
preceeded by
one or more intake interviews.These interviews help to fingerpoint
needs and hidden
needs, goals, context and the bounderies of the project. Based on the
outcome,
Mutandiss will present an overall set-up of the project. Hands on assignments
for
trainees is key offering direct return in terms of experience and project
results.
During each project Mutandiss will report on progress and extra
or new findings. Each
project is concluded with a final discussion in which bothways
an overall evaluation is
done about the project and -if required- a "what's next"
indication.
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Fast
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Operational
performance
As products
and services we want to offer become increasingly complicated, structures
tend to adapt organicly ensuring goals are met on departmental level.
Problems are
solved using bypasses, creating hidden factories. It's just being creative.
Using Pareto's
principle, one might guess that 80% of the operational outcome is based
on 20% of the
invested effort. Where do the other 80% effort go to?
Operational performance is about thinking and re-thinking about what we
want to, what
we need to do and what we actually do. Value stream mapping confronts
our "as is"
with the "to be" performance. It's an eye opener to creative
but non-value adding activities
going on on every level of our businesses : production, administration,
meeting
attidude,...
Recognizing these money losing activities offers opportunities to make
money. That's
where process analysis comes in. Redesigning processes result in increased
efficiency,
reduced cost and reduced lead times.
No improvement without measuring it and more important assuring continuity.
Well-
considered KPI need to be monitored on each level resulting in balanced
scorecard
business dashboards. From here you will able to steer your activities
and swiftly correct
directions whenever needed.
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Organizational
development
Although process
changes for the better may be studied and discussed, implementation
and assurance still build upon people. Structures need to fit operational
goals on one
side, on the other side people need to fit these structures. A lean organization
also
shows from organization charts, function titles, job descriptions, training
plans and
records. Focus on organizational development pay off in the KPI performance
and on the
business dashboard.
When it comes to individuals, it is important to clearly define tasks
and goals. Personal
training projects might be a step-up for your organization. See also training/human
skills.
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