|
| |
|
Target group:
|
Employees at all levels and from
all areas (internal and suppliers) - especially from Product
Development, Manufacturing, Purchasing and Quality - who are responsible
for the quality of products and services. |
|
Aims:
|
Having completed this course delegates should
appreciate:
- The need for a structured approach to problem solving
- The 8 disciplines of the G8D process
- The decision making process
- The importance of problem prevention
- Roles and responsibilities
- How to complete the G8D reporting format
|
|
Content:
|
The basic structure, purpose and methodology of G8D is
presented.
- Preparing for G8D
- Establishing the team
- Describing the problem
- Interim containment actions
- Defining and verifying root causes
- Implement the corrective action, and prevent recurrence
|
|
Methods:
|
Presentations, examples, exercises and
discussions |
|
Duration:
|
3 days |
|
